Account Funding Procedures
All transactions between FXcast's customers and FXcast are stored on secured servers. You are able to trace each activity inside your membership area, payments, withdrawals, accounts, personal data and much more. FXcast guarantees total transparency to avoid unnecessary discussions and misunderstandings which would damage the faithful partnership between FXcast's customers and FXcast. Especially all deposits must be initiated from your membership area - FXcast compares these bookings to incoming funds and is insofar able to book the deposit to the correct account. Especially for bank transfers this is necessary - always avoid differences between your website deposit and what you transfer from your bank afterwards. For each bank deposit a new wire document is generated with the exact data you need for transfer. The bank wire process is explained here. Never use old documents for a new transfer!

FXcast allows you to make deposits to your account in any amount you choose. Starting with 10 USD there is no upper limit. Deposits over 100,000USD must be attended by a valid bank statement/certificate to avoid problems with Anti Money Laundering Law. Third party transfers are not accepted. Only customers with full membership - this means all documents are correct and verified - are able to use bank wire and Credit/Debit Cards.


Important information for E-Currency Payments!
Please be advised that FXcast is not responsible in any kind for the stability and reliability of E-Currency providers. FXcast offers these options but cannot be made responsible for any problem the E-Currency company may get into during your payment is hold on our accounts.

Especially the actual unclear situation of the E-Gold system demands the following announcement: All funds sent by E-gold are hold on a segregated E-gold account. If in any case E-Gold would announce bankruptcy or any other severe problem FXcast will not take any responsibility concerning these funds and will declare to E-gold all user's details and their closing balance, customer should then deal with E-Gold directly to obtain their funds from them.

If such a situation occurs all open positions in your trading account will be closed automatically and outstanding funds would be withdrawn from those accounts.

FXcast proposes to hold money in other systems than E-gold.


Funds Withdrawal Procedures
You can withdraw a portion or all of funds remaining on your account at any time. Depending on the type of withdrawal, you might be charged a withdrawal fee. Please consult our price list for more details. If you choose to withdraw funds from your account you need to logon to the Member Area at FXcast.com where you can request funds withdrawal. You need to select a withdrawal method and specify necessary information regarding the withdrawal transaction. As soon as FXcast verifies the data specified a withdrawal transaction will be initiated. Third party transfers are not accepted.

The money will be returned to the same account and by the same way as we have received it: If you have deposited your funds by E-Gold we will return your money by E-Gold to the same account as it came from; if you have deposited by wire transfer - we will return you money by wire transfer to the same bank and to the same account as it came from. Any withdrawal to a different account than your deposit has come from will be handled as money laundering and leads to account closing.


Required Documents for Membership Verification

Private Accounts FXcast needs TWO different documents to verify your full membership and give you access to payments and deposit: A legal Identifying document with your picture on it and A Bill with your own name and actual address on it not older than 6 months. Identifying documents maybe: 1.1. Passport 1.2. Local ID Card (no company access cards) 1.3. Driver's license Bills we can accept are: 2.1. utility bills 2.2. bank statements 2.3. affidavits 2.4. other bills with your name and actual address If you only have bills with name or address (not both) then we need a second identifying document from point 1. With deposit higher than 500USD we always need correct address verification with name and address.		Company Accounts For Company Accounts we need always all documents before sending any deposit: Company documents and Legal Identifying documents of Director(s) with picture(s) on it and A Bill with company name and actual address on it not older than 6 months. Company documents are: 1.1 Company incorporation document and Notice of Directors Identifying documents of Directors maybe: 2.1. Passport 2.2. Local ID Card (no company access cards) 2.3. Driver's license of Directors which do business with FXcast Bills we can accept are: 3.1. utility bills 3.2. bank statements 3.3. other bills with name and actual address

For customers with non-western letter documents:
All documents must be translated by an official translator; the translation must be stamped and signed by the translator and be sent together with this original passport with your clear picture on it. And the translation must be uploaded with the original. You need basically 4 (four) documents for upload.

Once we receive your ID documents it can take 1-3 days to complete verification and change your status. The documents can only be uploaded in the membership area after you have opened an account with us.
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